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Debit Card Contact Information

Activation or Change Pin: 1.800.992.3808
Customer Service: 1.844.436.1736 (24 hours)
Disputes only: 1.866.331.6223 (Monday through Friday)
Lost/Stolen/Fraud: 1.877.253.8964 (24 hours)

Credit Card Contact Information

Activation: 1.800.527.7728
Disputes (Fax): 1.727.571.4598
Customer Service: 1.800.449.7728 (24 hours)
Fraud: 1.888.918.7313
Credit Card Delinquencies: 904.723.6300

Credit Card Payment Address
VISA
P O Box 71050
Charlotte, NC 28272